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Administration Officer Full-time Job

6 months ago   Doctor / Physician   Brisbane Inner City,Brisbane - North   7 views
Job Details

About the role

The purpose of this role is to deliver a seamless patient experience by providing efficient bookings, admissions and reception/ ward services for all patients, as well as to provide efficient utilisation of all services for consultants and clinicians. This role will undertake a wide range of duties while working in a team environment, rotating between various roles within the STARS Administration Team.

About you

Our ideal candidate will be someone who can demonstrate the following:

  • Respect demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times
  • Teamwork collaborates effectively, develops talent, values difference and builds effective teams to bring about best use of resources to deliver healthcare services
  • Compassion is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients
  • High Performance cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders
  • Integrity demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard
  • Ability to deliver a high-quality service in an ever-changing environment, can work in a fast-paced environment that changes and swivels quickly.
  • Demonstrated high level experience in communicating effectively with patients and staff of various levels throughout a large, diverseorganisation, including a demonstrated high level of interpersonal communication.
  • Proven capacity to work both autonomously and as a member of a team, and proven ability to coordinate, prioritise and completeseveraldifferent tasks within competing timeframesto achieve the goals of the service.
  • Demonstrated experience or the ability to rapidly acquire knowledge of electronic patient information management systems (IT systems).

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: ( )

Job ad reference number: STR475224 Close date: Friday, 1st March, 2024

Find out about the role in more detail and how to apply in the attached Role Description.


Company Description
Queensland Health is a dynamic organisation committed to providing a range of services aimed at achieving good health and wellbeing for all Queenslanders. Through a network of 16 Hospital and Health Services and the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.