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Converged Network Technician - Sunshine Coast Digital Partnership Team, eHealth Queensland Full-time Job

1 week ago   Nursing   Sunshine Coast   4 views
Job Details

Benefits of working with eHealth Queensland:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development

The role:
Provide advanced technical advice, direction and support in the converged network and unified communications technical domain, to enable the delivery of timely and high-quality services across a large scale, highly complex IM/ICT environment.

Other Key duties include:

  • Provide high level technical knowledge advice and skills in both the analysis of converged network systems and the design and management of complex system integrations. This includes the formulation, design and provision of appropriate solutions, improvements and technical design documents for use in complex and clinical installations.
  • Lead 2nd level support resolution, advising on direction and instigating alternative courses of action when deemed appropriate.
  • Document and maintain the converged network infrastructure within the Digital Partnership Team encompassing touch points across all connected systems including unified communications infrastructure.
  • Monitor and prepare appropriate reports, documentation and recommendations on the operational performance of the enterprise infrastructure within the Digital Partnership Team.

For a key list of responsibilities, please see the role description attached to this advertisement

Are you right for this role?
To be successful within the role you will have advanced technical expertise in converged networks to determine technical direction, standardisation, professional advice and support of enterprise infrastructure in a large customer focus organisation, using the following (or similar) technologies:

  • Cisco LAN and Data Centre design including Layer2/Layer 3 routing protocols and configuration of VLAN's, MPLS, VPLS and VRF.
  • Cisco Wireless technologies; Design and configuration of Cisco Wireless Controllers and Access Points.
  • Wireless site survey and troubleshooting skills, including location/mobility services such as Cisco MSE and CMX
  • Cisco Unified Communications Manager (CUCM), UCCX, Unity
  • Integration of wireless IP handsets to CUCM including messaging and duress systems.
  • Voice over IP technologies and protocols (H.323, SIP, SCCP, etc.)
  • Voice Gateways and Gatekeepers, Media Resources (MCU, Conference Bridges, Transcoding, MTP)
  • QOS principles as it relates to VoIP (classification, marking, queuing, congestion avoidance, policing, shaping, link efficiency mechanisms, etc.)
  • Critical Messaging systems such as SPOK Messenger, New Voice Mobicall / Ascom DuraSuite, TAP, RS232, RF transmission
  • Security principles and best practice e.g. Cisco ISE; Cisco ASA
  • Network Management tools, such as Cisco Prime, DNA Centre, Solarwinds
  • Integration of third party technologies such as RTLS, Nurse Call and Building Management Systems into a Converged Network/Unified Communications environment.
  • Legacy PBX technologies such as Alcatel-Lucent, Omnivista, PBX-IP Qsig interconnection.

About - eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

To apply for this exciting opportunity, submit your resume and a one page cover letter online today.

Company Description
Queensland Health is a dynamic organisation committed to providing a range of services aimed at achieving good health and wellbeing for all Queenslanders. Through a network of 16 Hospital and Health Services and the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.